About Trading Standards
We believe that buying windows, doors or a conservatory should not just be about the product and price and you should certainly not leave it to chance. We strive to ensure that all our customer’s needs are met in a very friendly, honest and helpful manner.
Where most companies claim to offer excellent service we provide unbeatable, exceptional levels of service as standard all supported by our accreditation with Wirral Trading Standards.
6-times Trading Standards Award Winners
Just being Trading Standards approved is not enough for us here at Everite Windows, Doors and Conservatories. Our whole team work exceptionally hard to keep all our customers happy from getting a quote, to survey, to fitting and just as importantly the after-sales service. Trading Standards have recognised our hard work and we have now won six awards for our 'Excellence in Customer Service' so where most window firms might say they offer the best service we have the awards to back it up.
What is the Trading Standards Business Approval Register?
Every day many consumers become the victim of rogue traders, are frustrated by unreliable businesses or have difficulty resolving issues with those businesses who do not offer the highest standard of customer service.
The Business Approval Register unites consumers who are looking to buy with confidence from approved businesses that are committed to trading fairly, and who deliver excellence in customer service.
As a customer you can be confident when purchasing our goods or services. This is based not only on our commitment to excellence, but also in the knowledge that the Business Approval Register is supported by Trading Standards Services.
In addition, as an approved company we have made a commitment to Trading Standards Customer Charter and Code of Practice that clearly defines the assurances we make in delivering goods and services to you. Customers can also rely on independent reviews and a star rating.
The Customer Charter sets out standards that we will comply with including excellent customer service, compliance with consumer law, provision of high quality goods, a skilled and competent workforce, truthful and genuine sales practices and an effective complaints handling system.
To offer you peace of mind, approved businesses we have been checked in the following areas:
- Financial background including latest company accounts
- Company and director background
- Public liability & employers insurance
- Customer service, contracts and terms & conditions
- Validations of professional certifications and memberships
For more information on Wirral Trading Standards Business Approval Register visit www.traderregister.org.uk/businessapproval/38308/everite-windows-limited?